ITSO FAQ


How many boards will be included?

Once the system has migrated over to ITSO, MREB members would get full access to 19 Boards covering 80% of the province. For a full list of the boards, please click here

Do we still have to go to IntraMatrix?

Yes, but IntraMatrix would now include the Ottawa Real Estate Board and the Sudbury Real Estate Board.

Do we still need to do Interboarding with them?

Interboarding is no longer required with the 19 Boards since ORTIS & OC have now merged completely and working as one entity. However, you would be required to Interboard with the Ottawa Real Estate Board and the Sudbury Real Estate Board if you have a listing in their respective regions.

Are we getting the Ottawa board?

Yes, Ottawa Real Estate Board’s full data, including solds, pending, etc., would be available to our members.

How many boards will be able to see my lisitngs?

Your listings can be viewed by 19 Boards covering 80% of the province or an additional 20,000 Realtors® across the province. Please click here for a full list of the 19 Boards.

Is there any training video I can watch?

Yes, Training videos are available on the MLS® system and on our website.

Do we will get the HPI tool?

Yes, HPI will be made available, once we go live with the new system. It may takes a few weeks for integration but HPI will be made available to all MREB members

Do we have to pay for Authentisign?

We are pleased to inform you that the full version of Authentisign is currently enabled for all members to take advantage of. This means members can upload their own document set outside of a WEBForms® for signing purposes. There is no need for members to subscribe directly to Authentisign – they receive the full suite of services a part of the value proposition provided by MREB.

Is there a help line and what are the timings?

MREB has its own MLS® department with knowledgeable staff to assist from 8:30 AM to 5:00 PM, Monday thru Friday. Additionally, the MLS® helpdesk, Answerlink is also available to members from 8:30 AM to 8:30 PM, Monday thru Friday, 8:30 AM to 3:30 PM, Saturday and Sunday at 1-800-446-7441.

Will Homes HQ be available with the new system

No, Homes HQ is being replaced with a much more robust system, Prospects Mobile launched on Monday, August 10th. Members can download the app and use the same MLS credentials as before. There is no extra charge for this service and will be available to all MREB members.